Terms of Business Self Driven Vehicles

A.      Driver Qualification 

I.      Rental Requirements 

1.       Drivers are required to produce their original passports as a form of identification. 

2.       All national licenses must be valid and held for a minimum period of one year.

3.       All drivers on visit or transit visa must produce their original national and international license. 

4.       All though, visitors from the below countries are allowed to drive in the Dubai with their local valid driving license we recommend that drivers obtain an international license as this may not apply to other Emirates within the UAE: 

UK

USA

France

Japan

Belgium

Holland

Switzerland

Denmark

Germany

Italy

Sweden

Greece

Austria

Ireland

Spain

Norway

Turkey

Canada

Poland

Korea

Finland

South Africa

Australia

New Zealand

Romania

Portugal

Luxembourg

Slovakia

Singapore

China


5.      
Visitors from Republic of Korea, Japan, Turkey and Greece are requested to have a translation of their license approved by the Council or Embassy. However we do recommend that an international license be obtained.

6.       GCC National licenses are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and United Arab Emirates.

7.       Expatriates holding a GCC license are acceptable provided that the driver must have a current residence visa for the GCC country that has issued the license.

8.       In the case of expatriates living in the UAE, a UAE license must be produced.  In the case where the UAE license is less than 12 months, their national license should be produced together with the UAE license.

9.       Drivers from other countries must have a valid International license plus their own National license. National or International licenses alone are not acceptable.

10.   For additional drivers the above points apply as the main driver.

11.   A major credit card in the name of the primary driver must be produced with original passport at the time of the rental. A Credit card imprint with pre-authorization will be taken at the start of rental to cover the rental charges and extras such as salik, rental extensions, traffic fines, damage and fuel.

12.   A Customer Notice form should be signed by the renter who will be given a copy of the same.

13.   All rentals are subject to the terms and conditions on the rental agreement, which must be duly signed by the driver. 

 II.   Age Restrictions 

Minimum

You must be at least 21 years old to rent car groups A, O, F, B, C, D, E and K. You must be at least 25 years of age to rent all other car groups. 

No young driver surcharges apply.  

Maximum

If you are over 75 years, you cannot rent the vehicle. 

      No senior driver surcharges apply

B.      Additional Charges 

1.       Additional Driver charges - AED 20 per day for daily and weekly rentals and AED 150 for monthly.

2.       All vehicles have a full tank of fuel at check out. Vehicles should be returned full or fuel charges will be charged at the end of the rental as per Budget’s fuel rates.

3.       Toll Roads (Salik) is applicable in Dubai. The cost is AED 5.00 per crossing. Toll fees are calculated on return of the vehicle. This is a government charge and the toll roads can be avoided using alternative routes.

4.       A traffic violation administration fee of AED 50.00 per traffic violation is applicable wherever violations have been incurred.

5.       A parking fee of AED 45.00 per rental is applicable at Dubai airport locations and AED 25.00 for others. This is not an airport surcharge.

6.       Collision Damage Waiver (CDW) is inclusive.

7.       Personal Accident Insurance (PAI) is offered separately..

C.      Value Added Services & Accessories

       I.   Delivery & Collection

1.       A charge of AED 50.00 will be applicable per service for delivery or collection within city limits anything outside city 100 AED per service.

      II.   One way drop off fees 

1.       Abu Dhabi to other Emirates or vice versa is charged - AED 180. 

2.       Dubai to Sharjah and Northern Emirates or vice versa is charged  – AED 100.


      III.    Accessories

1.       Baby and child seats can be provided at a charge of AED 30.00 per seat per day.

2.       GPS navigation system is available at a charge of AED 50.00 per day on request & subject to availability
 

D.      Insurance

       I.  Insurance Cover 

1.   Insurance covers use in U.A.E. only, unless prior agreement is given by Budget UAE.

2.   Vehicles are covered by full comprehensive insurance as per the UAE laws.  However, a police report must be obtained at the time of an accident or in the case of damage.  If the renter failed to produce a valid police report to Budget UAE, all charges incurred will be the responsibility of the client, even if CDW has been taken.  No replacement vehicle will be supplied and rental charges will continue until a police report is received along with any other relevant documents.

3.   In case of an accident and/or damage, the client is required to pay excess liability if CDW is not taken. A valid Police report is also required.

4.    In the event of theft of a rented vehicle, the police must be notified immediately;            otherwise cover would be rendered void.

      II.    Use Restrictions

1.   Punctures, tyre damage, wheel caps, aerials and windscreens are not covered by insurance, even after paying CDW unless the damage is caused as a result of an accident and the client has obtained a valid police report.

2.   Off-road driving renders the insurance invalid even after paying CDW.

3.   Loss or damage to personal items is not covered under the terms of the insurance.

4.   Driving under the influence of alcohol or drugs renders the insurance invalid. N.B. Alcohol limit is ZERO. 

E.       Reservations 

      I.    Central Reservation 

1.   Budget UAE operates a fully computerized Central Reservations facility 24/7. For reservations please direct your communications to:

·         Tel: +971-4 8840022 & toll free 800 27 22

·         Fax: +971-4 8878816

·         Email:   reservations@budget-uae.com

·         Website: www.budget-uae.com 

2.   For all direct reservations, Budget UAE will confirm your rental by return confirmation number.

3.   12 Hours lead-time is required for any reservation.

4.   Stop sales (blackouts) may occasionally apply at peak periods for specific categories.

      II.   Alterations to bookings 

1.   Any alteration to a booking must be directed to the Budget UAE Central Reservations Office. 

2.   Any changes on the booking may lead to changes on the confirm price of the rental.

      III.   Cancellations 

1.   Budget UAE Central Reservations Office should be advised of any cancellation of a booking as soon as possible. 

F.       Other Terms and Conditions

       I.    Vehicle Type & Availability 

1.   Every endeavor will be made to provide a specific vehicle make if indicated on a reservation and voucher. However, Budget UAE can only guarantee a vehicle category / group. If for any reason the reserved/booked vehicle is not available, Budget UAE reserves the right to substitute a comparable or superior vehicle at no cost to the customer. Such action by Budget does not constitute a breach of the vehicle conditions/contract and does not entitle the renter to any refund. If no alternative vehicle is available, Budget’s liability is limited to the return of all payments made.  

       II.  Rental Period 

1.   Minimum rental period is 24 hours with a grace period of 2 hours.  

2.   If the delay is more than 2 hours, an additional day will be charged. 

       III.  Return of Vehicle

1.   If there is a change in the Collection Location at the time of off-hiring (returning the vehicle), the renter should contact the renting location or Budget Call Center on 800 2722 and inform them of the time and place of collection, and take the name of the person in Budget UAE who they gave the information to. 

G.       Methods of Payment

  1. A major credit card in the name of the primary driver must be produced. A Credit card imprint with pre-authorization will be taken at the start of rental to cover the rental charges and extras such as salik, rental extensions, traffic fines, damage and fuel. All major cards are accepted: Mastercard, Visa, Diners and American Express. Rental amount can be paid in cash at the end of the rental agreement. 


H.       
CDW & Excess 

 

Car group

Cost per day

Excess in case of damage
(if CDW is included in rate or purchased)

A        

40.00     

2000.00

B        

40.00     

2000.00

C        

40.00     

2000.00

D       

40.00     

2000.00

E        

60.00     

2000.00

F        

40.00     

2000.00

G       

60.00     

2000.00

H       

60.00     

4000.00

I          

60.00     

2000.00

J        

100.00     

4000.00

K        

60.00     

2000.00

L       

60.00     

2000.00

M       

100.00     

4000.00

N       

60.00     

2000.00

O       

40.00     

2000.00

P        

100.00     

4000.00


Your Excess Explained:  

When you hire a vehicle you are liable to pay an amount towards the repair/ replacement of the car if there is an accident or any damage.  This amount is called an excess. The excess amount is often secured on a credit card or requested from you as a deposit before leaving the rental location. The excess amount depends on the vehicle group you rent and is between 2000 – 4000 AED. 

Collision Damage Waiver (CDW):    

Collision Damage Waiver is an optional cover per day and if purchased, it waives the excess. A police report for any damage or scratch must be obtained by the  renter in order to apply the CDW. Items such as windscreens, tyres, under carriage, replacement locks, replacement keys and towing charges are often not included in the CDW. 

Excess:  

If you have an accident or there is a damage to your vehicle, and the CDW is not taken, the cost of the repairs, your excess amount will be paid by you, based on our repair invoice.